Amex gift card customer service is very fast and good. If you are facing any kind of issues related to your Amexgiftcard/balance then you can immediately contact the customer support team. In this guide, we will show you how you can contact Amex gift card customer service and how to resolve your problem as well. Also, if your card is stolen or lost, you should make contact with the official customer support team right now. If you do not know how to contact them then keep reading this guide.
How Do I Contact Amex Customer Service?
The method of contacting Amex customer support is very simple. You just need to know the contact details like email or helpline number and that’s it.
Contact Through Helpline
If you want to contact Amex through phone then you can make a call on the following phone numbers.
- American Express Gift Card: 1-877-297-4438
- American Express Business Gift Card: 1-800-297-7327
If you are using an Amex gift card then you can call on the gift card support number. And if you are a business gift cardholder then you can call on the second number.
Use Amex Website’s Chat
Another option is to use the website of Amex. In this way, you need to go to americanexpress.com and login into your Amex account. Now go to the bottom corner of your home screen and click on “Chat” to start chatting with customer support.
Why is My Amex Prepaid Gift Card Not Working?
There are many reasons why your prepaid gift card is not working. We already have a detailed guide on Amex Gift Card Balance Not Working and you can check that. However, the main reason is an insufficient balance you can check on the official website.
Can you Dispute a Charge on an Amex Gift Card?
Technically no, you can not dispute a charge on an Amex gift card. However, you can ask your merchant about the dispute and they may help you in this matter.
Can I Get a Refund on the American Express Gift Card?
Yes, you can get a refund on an American Express gift card. If your card is stolen or lost, you will still get a refund of the amount that was present in your gift card.
How to Transfer the American Express Gift Card Balance to My Bank Account?
The easiest way to transfer your Amex gift card balance to your bank account is by using a third-party payment service like PayPal and Cash App. You can add your card to PayPal and send your money to your bank using PayPal.